If you have any enquiries about quotations or working with us, please feel free to email us at marcusmao@meteorumbrella.com or use the following enquiry form. Our sales representative will contact you within 24 hours. Thank you for your interest in our products.
FAQ Ordering Questions
What is the order procedure?
What is the order procedure?
1. Email the enquiry to us.
2. Our professional sales team will provide you with an official quotation through e-mail.
3. After the 30% deposit and samples fee are received, we will start the pre-product sample manufacturing procedure. This takes about 5-7 working days.
4. The manufacturing process begins after the client approves the pre-production sample.
Printing Questions
How can I send my graphic file to you? Which format do you prefer?
How can I send my graphic file to you? Which format do you prefer?
1. It is best to save your file in AI/ PDF/PSD or JPG format.
2. You can send graphic files to us through email.
What is the printing method and printing cost?
What is the printing method and printing cost?
1.Silkscreen printing: The print mould charge for silkscreen printing is US$30.00 per color (based on your logo design). Printing cost for each color printed on each umbrella panel or pouch is US$0.06 (based on the logo design and print request).
2. Offset printing: The setup cost of offset printing is US$400.00~US$600 per color (based on the umbrella size, maximum 8 colors). Printing cost for each panel is around US$0.3~US$0.7/PCS (based on the umbrella size).
Is it possible to print logos on the handle?
Is it possible to print logos on the handle?
There are 3 methods for printing logos or words on the handle: silkscreen printing, engraving, or embossing
1. Silkscreen Printing: This method can be applied to most materials such as plastic, metal, aluminum, wood, rubber, PU leather wrapped or eva etc. The setup charge of silkscreen printing is US$80.00. Printing cost of each color printed on the handle is US$0.06.
2. Engraving: This method can only be applied on metal or aluminum handles. The minimum quantity for engraving a logo on the handle is 1,000 pcs. The setup charge and engraving charge per handle depends on the size of the engraving area.
3. Embossing: This method can only be applied on wood and PU leather wrapped handles. The minimum quantity for embossing the logo on the handle is 1,000 pcs. Molding charge and embossing charge per handle depends on the size of the logo.
Design questions
Design Questions
Can you design an umbrella for our company?
Can you design an umbrella for our company?
Our professional in-house design team is always ready to design umbrellas for clients. The design fee depends on the size of the project.
What is the minimum order quantity (MOQ)?
What is the minimum order quantity (MOQ)?
MOQ of most items is 1,000 pcs. However, we can merge the manufacturing process with an existing order if your order does not reach the MOQ.
What is the production time?
What is the production time?
1.The production time of a pre-production sample is 7-10 working days after the 30% deposit and printing setup charge are received.
2. The lead-time of the manufacturing process depends on the order quantity. Normally the lead-time is between 10-35 days.
What is the production time?
What is the production time?
1.The production time of a pre-production sample is 7-10 working days after the 30% deposit and printing setup charge are received.
2. The lead-time of the manufacturing process depends on the order quantity. Normally the lead-time is between 10-35 days.
Can I get an umbrella sample from you?
Can I get an umbrella sample from you?
1.We will charge you USD20/PCS sample if you do not need a custom logo on it, and we will refund you when you confirm the order.
2.If you need a custom logo on the umbrella sample, we will charge a non-refundable logo mould charge.
Package questions.
Package Questions
What is the packaging of the umbrella?
What is the packaging of the umbrella?
1.Each umbrella is well protected by an individual polybag. Folding umbrellas normally come with one fabric pouch. The straight umbrella price does not include the self-fabric pouch.
2.You can choose individual umbrella fabric pouches for straight umbrellas. There is an extra cost of US$0.1~0.3 depending on the pouch design you choose and the pouch size.
3. Besides the umbrella pouch, you can choose other luxury packaging options such as plastic case, eva box etc. The price is based on the material that you choose.
Delivery questions
Delivery Questions
What is the delivery charge?
What is the delivery charge?
1.Our price includes all FOB documents charges.
2.The price quoted is based on shipping from the port of Xiamen. If requested, we can ship the umbrellas from another sea port, for which there will be some shipping surcharge based on which sea port you choose.
How can I receive your samples?
How can I receive your samples?
1. Overseas buyer: Provide us with the courier account such as DHL, FEDEX, UPS etc. We will not be responsible for the delivery charge of the samples. Alternatively, you may pay the shipping cost to us in advance and we will help you pay the forwarder on our side, which will be cheaper.
2. Local buyer: Provide us with the full mailing address. We will send the samples to you by local courier.
How can I receive my ordered stock?
How can I receive my ordered stock?
1. Overseas buyer: Your appointed forwarder will be responsible for the logistics.
2. Local buyer: The stock will be sent to an appointed local destination.
Why should we buy umbrella products from Meteor Umbrella Limited?
Why should we buy umbrella products from Meteor Umbrella Limited?
1. Meteor Umbrella Limited is one of the leading companies in the umbrella design and manufacturing industry. With over 15 years of experience in this market, we have a diverse series of umbrella products for retail and promotional purposes. With the spirit of searching for excellent quality, we have established a world-known enterprise and extensive client base.
2.Meteor's production facilities are located in Xiamen, China. There are over 2000 full time and part time professional staff working with us. With more than 15 years of experience and 5,000 square feet of factory building area, the production capacity can reach up to 50,000 pieces per month.
3. Quality products, competitive prices, professional services.
Material Questions
How many umbrella fabrics can I choose from? What are the differences?
How many umbrella fabrics can I choose from? What are the differences?
There are 3 types of umbrella fabrics: Polyester, nylon and Pongee, all of which can be silver coated for sun, if you so choose.
Can I choose the thickness or density of the umbrella fabric?
Can I choose the thickness or density of the umbrella fabric?
Yes, you can choose. Normal thickness of fabric is 170T, 180T, 190T, or 210T. The higher reading means higher density. 170T means there are 170 pieces of vertical and horizontal line within 1 inch square.
What types of materials for umbrella frame can I choose from?
What types of materials for umbrella frame can I choose from?
Several materials are widely used in umbrella frames: metal, aluminum, and fiberglass Metal: Heavy in weight, rusts easily, low price, nondurable. Aluminum: Medium price. Light in weight. Fragile and Easy to break, won’t rust. Fiberglass: High price. Heavy in weight. Maintains elasticity, not easily broken and durable, used for luxury straight umbrella.
What types of materials for the umbrella shaft can I choose from?
What types of materials for the umbrella shaft can I choose from?
Several materials are widely used in the umbrella shaft: metal, aluminum, wood and Fiberglass. Metal: Low price. Rusts easily and nondurable. Heavy in weight. Wood: Medium price. Durable and won’t rust. Heavy in weight. Aluminum: Medium price. Light in weight. Fragile and easy to break. Fiberglass: High price. Heavy in weight. Maintains elasticity, not easy to break and very durable.
What types of materials for the umbrella handle can I choose from?
What types of materials for the umbrella handle can I choose from?
There is a wide variety of materials for the umbrella handle: plastic, metal, aluminum, wood, rubber, eva, PU leather wrapped and fabric wrapped etc. We have different handle catalogs.